Thank you for shopping with us.

                       

Please take a moment to read our shop policies to ensure the best shopping experience.


  •  PAYMENTS:

All prices & postage are shown in US $.

Discounts/Codes: Savings will be reflected in your shopping cart. 

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through a SSL secure third party via Paypal.  

A reliable, safe, and secure way of shopping online. We do not view or store credit information.

We currently do not ship outside of the US.

  • SHIPPING: 
US Shipping Policies: Please allow 5 - 7 business days to process your handmade order. Once completed, all items will be shipped within 2 - 3 standard business days via USPS.  There is a $3.50 min. flat rate shipping fee for all US orders. 

Expedited shipping is available via an will be invoiced upon request.


  • REFUNDS & EXCHANGES:

ALL SALES ARE FINAL. Due to our pieces & goods being handmade, we do not offer refunds or exchanges. 

If an items arrived damaged or defective, please contact us within 24hrs with photo documentation. You must return the item(s) within 7 business days of receiving the item(s) to process a resolution. Items must be in new, unworn condition and in it's original packaging.

Note that an exchange does not include shipping, and after 7 days, exchanges are no longer available.


  • JEWELRY CARE: 

To keep your jewelry looking its best, please avoid contact with: perfumes, lotions, hairspray, oil, water, chlorine, and chemicals.

All designs, products, and images are a copyright of Spoon & Theory Handmade.